Terms & Conditions

Delivery of Equipment - We will liaise with you prior to arrival and are flexible with delivery times.  You must however be in your accomodation at the time agreed otherwise we will charge a return visit fee of 25 Euros to your order total.

Payment -We accept payment by card or cash.  Payment will be taken when you order online or when your equipment is delivered.  Payment by card will be taken in GBP and converted using the current VISA exchange rate.

Loss of Equipment - You are responsible for the equipment we rent to you and are obliged to take every step to ensure the equipment is not misplaced or stolen. This includes taking measures such as swapping skis with other people in your party at lunchtime or using ski locks. We do not provide insurance for the equipment so you should ensure you have travel insurance that covers hire equipment.  We will provide a receipt of your hire to you but you will need to go to the police to report the crime in most cases. We individually mark every pair of skis to ensure we know which exact piece(s) of equipment you have so you must ensure the same pair is returned to us.

Damage of Equipment - The equipment is all checked prior to fitting. You are responsible for letting us know of any damage prior to accepting the equipment.  We accept that general wear and tear will take place but reserve the right to charge you for breakages or damage outwith general wear and tear. 

Changing Equipment - You are more than welcome to change your equipment during the week.  1 change is free with your rental however the total rental price will be adjusted to encompase and price differentials between the pieces of equipment.

Avalanche Equipment - We take every opportunity to check the equipment and batteries prior to rental.  Specifically relating to avalanche transceivers it is essential you check it is working with check station or other transceiver.  You must also change the batteries as soon as the battery level if less than 70% of full power.  Skiing with an avalanche transceiver must be accompanied with safe skiing in a group or with a guide.  Please ask us if you would like training in the use of the equipment.